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This policy explains what data bd221 collects when you access the platform, create an account or make a transaction through bKash, Upay or Bank Transfer — and how we keep that data under your control. Access to this platform and the terms of this policy depend on your local law and eligible region.
When you open an account on bd221, we collect the information you enter during registration: your name, contact details and the credentials you choose. When you log in from a mobile browser or saved session, we record that device activity to keep your account accessible across sessions — this is how account continuity works on the platform. Transaction records are created whenever you move funds through bKash, Upay or Bank Transfer. These records include the method used, the amount and the timestamp; they are stored against your account and visible in your wallet history after login. We also collect standard technical data: your device type, operating system, browser session identifiers and approximate connection region. This data helps us serve the correct version of the platform to your phone and detect unusual access patterns that could indicate unauthorised entry. We do not sell your personal data to third parties. Data shared with payment processors like bKash, Upay or Bank Transfer is limited to what those rails require to complete the transaction. Retention periods follow applicable data-handling standards; when your account is closed, we retain only what is required by law for the jurisdiction in which your account was active.
Transaction reference data from bKash payments is stored against your account wallet record and visible in your account history after login.
Upay transfer details are logged at the point of transaction and form part of your account's payment history, accessible from the wallet section.
Bank Transfer records, including reference numbers and timestamps, are retained as part of your transaction log for the period required under applicable rules.
Not everything you encounter while using bd221 falls under this policy. Understanding the boundary helps you know who to contact when a question arises about your data or a third-party service you reached from our platform.
Covered. Login activity, session tokens, device identifiers and password reset requests are all governed by this policy. We control these records and you can request access to them through our support channel.
Covered in part. We hold the record of your transaction on our side. The payment processor — bKash, Upay or Bank Transfer — holds its own record under its own privacy terms, which are separate from this policy.
Covered. Your interaction with game pages, navigation paths and session duration data collected while browsing the platform fall under this policy and are processed as described in the details section above.
Not covered. Links or services outside bd221 operate under their own policies. We do not control what data those services collect, and this policy does not extend to them.
You have practical actions available to you regarding the data we hold. Reviewing your account records is the first step: log in and open the wallet section to see your full transaction history, including all bKash, Upay and Bank Transfer entries. If any account detail — your contact number, email address or registered name — is incorrect, you can update it from the account settings page after login; the fields and any verification steps required are shown there. For data you cannot edit yourself, such as historical transaction records, you can raise a request through our support channel. We will confirm what records we hold and explain the retention rules that apply. If you want to know what data we processed about a specific login session or device, include the approximate date and the device type in your message so we can locate the relevant records. Your eligibility to exercise these rights may depend on local law and the region in which your account was registered.
Log in and open the wallet section. Your transaction history, including payment method, amount and date, is shown there without needing to contact support.
Update your name, contact number or email from the account settings page after login. Follow the verification fields shown on that screen.
Contact support with your account identifier and the specific record or period you are asking about. We will respond with the information we hold.
If you close your account, contact support to ask what data is retained and for how long. Retention depends on the applicable rules for your region.
For any question about how your data is handled, how to access your records or how to request a correction, contact our support team directly. Include your account identifier and describe the specific data point or period you are asking about so we can locate the right records.
Open the chat icon from the bd221 site on your phone or browser. Describe your data question and share your account identifier for a faster response.
Send your query to the support email address listed in the Contact section of your account dashboard after login. Include the date range and transaction method if relevant.
Some data queries — like viewing your transaction history or updating contact details — can be resolved directly from your account dashboard without contacting support at all.
Data handling on bd221 is built around a few consistent practices: we collect only what is needed, we store it for only as long as required, and we limit who inside the platform can access it. Account security relies on session-based authentication — each login generates a fresh session token for your device, and your password is stored in a hashed form that we cannot reverse. Cookies are used to keep your session active across page loads and to remember your preferred language or region setting; you can clear cookies from your browser at any time, though doing so will end your current session.
We use session cookies to keep you logged in across page loads and functional cookies to remember your region setting. No advertising cookies are placed by bd221. You can clear them from your browser settings at any time.
Passwords are stored hashed. Each login creates a new session token tied to your device. If you log in from a new device, your account session on the previous device is not automatically ended — manage active sessions from account settings.
We keep your account and transaction data for the period required under the rules applicable to your region. When that period ends and your account is closed, data is deleted except where law requires otherwise.
When this policy changes, we update the version date at the top of this page. Continuing to use the platform after a change is posted means you have seen the updated terms. The current version is always at bd221/privacy-policy/.
These are the questions we receive most often about how bd221 handles account data, what you can access and how to raise a concern.
We collect the details you enter at registration: your name, contact number, email address and chosen credentials. After registration, we also record login activity, device identifiers and session data each time you access the platform from your phone or browser.
We share only the data each payment rail needs to process your transaction — typically your account reference and the transaction amount. We do not share your full profile with payment processors. Each processor also holds its own data under its own policy, which is separate from ours.
Log in and open the wallet section to view your transaction history. For other account data — such as login records or device activity — contact support with your account identifier and the period you want to review. We will confirm what records we hold.
Yes. Open account settings after login and update your contact number, email or name using the fields shown there. Some changes may require a verification step, which is described on the settings page. For records you cannot edit yourself, raise a request through support.
Retention after account closure depends on the rules applicable in your region. We keep only what is required under those rules. Contact support after closing your account to ask specifically what is retained and for how long, and we will explain the applicable period.
The policy covers your account and data activity on bd221 wherever you access the platform. However, whether you can access the platform at all, and which rights apply to your data, depends on your local law and the eligible regions for this service. We do not make legal representations about access in any specific jurisdiction.